Ordering, Shipping & Returns

  • Order Fulfilment

    Prudelberry’s Gift Shop endeavours to complete and dispatch orders 1-10 business days from receipt. Should there be any unforeseen delays we will attempt to contact you via the contact details you provided when placing the order.

  • Australia-wide Shipping

    Prudelberry’s Gift Shop products are packaged with care and free of damage or defect prior to shipment. Shipping is solely via Australia Post - Standard Parcel Post (with tracking) for all delivery orders.

  • International Shipping

    Prudelberry’s Gift Shop is unable to offer international shipping at this current time, all deliveries are limited to within Australia only.

  • Exchanges

    Prudelberry’s Gift Shop does not accept nor can it offer exchanges as each product is handmade and unique. Individual product images are an accurate depiction of the item for sale so please select carefully before purchasing.

  • Returns

    Prudelberry’s Gift Shop does not accept returns as we cannot manage product hygiene after sale. Each product is unique and individual product images are an accurate depiction of the item for sale so please select carefully before purchasing.

  • Damages

    Prudelberry’s Gift Shop products are shipped and supplied free of any faults or defects. If your package is damaged upon delivery, please contact us immediately via email at prudelberrysgiftshop@gmail.com